Avoiding Potholes in the Customer Journey
Your guide to the critical moments causing customers to abandon their dealership service department, and how to overcome them.
The journey customers take with your dealership can have some well-known rough patches. The key to keeping customers coming back despite the bumps in the road is knowing where they are and how to get out ahead of them. Download this guide to learn how you can keep your dealership’s customers satisfied for the long haul with premier service and proactive management.