Raising the Bar on Customer Retention at Kia of East Syracuse

How One Dealership Cleared the Gap Between Good and Great

Find out how one Kia dealership's strategic partnership with DriveSure enabled them to redefine customer service excellence – improving to the point that 98% of their customers would recommend the dealership to friends and family. This brief client profile showcases Kia of East Syracuse’s journey of embracing innovative strategies to increase service visits, renewal rates, and customer loyalty.

Ready to get the full story?

Boost Visit
Frequency

Discover how Kia of East Syracuse increased customer service visits, with 71% of customers visiting at least twice yearly by November 2023.

Surpass
Excellence

See what this team did to achieve a 70% renewal rate for customers with DriveSure benefits, even exceeding our "Threshold for Excellence."

Enhance Customer
Loyalty

Find out why 95% of customers expressed their intent to return, demonstrating unparalleled customer loyalty and satisfaction.

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