---
title: Lilliston Ford Case Study
description: Download the DriveSure case study to learn how Lilliston Ford improved its retention numbers and grew its business for eight years and counting.
image: https://resources.drivesure.com/hubfs/DS_Lilliston%20CS%20Featured%20Social_v1_09-13-22.png
---

[![DriveSure_Primary_Reversed_Web](https://resources.drivesure.com/hs-fs/hubfs/DriveSure_Primary_Reversed_Web.png?width=400&height=114&name=DriveSure_Primary_Reversed_Web.png "DriveSure_Primary_Reversed_Web")](https://drivesure.com/)

# THE LILLISTON FORD CASE STUDY

## ![DriveSure_Lilliston-Ford-Case-Study-Thumbnail](https://resources.drivesure.com/hs-fs/hubfs/DriveSure_Lilliston-Ford-Case-Study-Thumbnail.png?width=237&name=DriveSure_Lilliston-Ford-Case-Study-Thumbnail.png)Case Study: Growing Service Business by 33%

Since implementing DriveSure, Lilliston Ford’s service and repair customers return 24 days sooner. Download the case study to learn how that’s helped Lilliston improve its retention numbers and grow its business for eight years and counting. 

### Where should we send the case study?

### Keep Customers Happy

Learn how offering service customers value-added perks with every oil change has 74% of them returning to Lilliston for service within 12 months.

### Gain a Competitive Edge

Discover how unique benefits for about 700 customers each month have helped the dealership grow 12-month customer retention averages by more than 10%.

### Grow Your Service Business

Learn how Lilliston uses DriveSure to get 71% of new vehicle buyers and 60% of used vehicle buyers to return for their first service visit.

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