Dealerships can find a ton of success selling prepaid maintenance (PPM) in the service drive. Prepaid maintenance plans help increase customer loyalty, improve customer satisfaction, and lead to more vehicle sales. However, prepaid maintenance plans in the service lane requires a uniquely tailored approach: simply trying to sell the same PPM plans offered in F&I is a recipe for failure. This checklist breaks down exactly what you need to do to see success with PPM in the service lane.